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CloudB Twilight ladybug classic


Playmobil 6862 Fashion Boutique (Take Along)


CloudB Nighty Night Owl Smart Sensor


Edushape My Soft World City


Playmobil 6765 My Take Along Noahs Ark


3 Sprouts Storage Bin Green Dinosaur


Sylvanian Familes 5263 Village Cake Shop with FREE Cake Decorating Set


Skip Hop Zoo Tensils Hedgehog


Skip Hop Chelsea Downtown Chic Bag Platinum Shimmer


Graco Evo Avant Stand Alone Stroller Ink


Playmobil 70001 Fairies Fairy Forest House


Graco Logico L Group 2/3 Car Seat Iron


Chicco Zip & Go Travel Crib Glacial


Gro Group Sleeping Bag Folk Farm 1.0tog 0-6 Months


Diono Traverze Travel Stroller Black Cube


Terms & Conditions


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On ordering

Once we have received your order and payment, we will start to process your order straight away. You will receive an email confirming that we have received your order.

We work on next day delivery so once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. Once your order is dispatched it is acceptance of your order by us. If you wish to cancel your order after it has been dispatched, you will be charged for collection. 

We reserve the right to alter specifications without prior notice.
All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours.

Order with Confidence

In the unlikely event an item is out of stock, we will process your refund within 2 working days. This will occasionally happen if we have large demand on one particular item in a short space of time.



Delivery is free anywhere on the UK mainland, excluding Scottish Highlands, on all orders £40 and over, on orders below £40 delivery is just £3.99. 

1 hour slot service, so you don't have to stay in all day!

Most items are delivered by Interlink express, on the morning your delivery is due, you will receive an email or text (depending which you prefer) to let you know time of delivery within 1 hour. If this isn't a convenient time then you can use the text or email to arrange a different delivery date. See Video ‘Hero's of home delivery'

Where ever we can, we will send smaller items 1st Class with the Royal Mail. 

For just £14 we can deliver to Northern Ireland , Scottish Highlands & Islands, Isle of White, Isle of Man , Channel Isles and Scilly Isles, this is a 2 day service and will be automatically selected once you have entered your Delivery address 

Orders placed before 2pm Monday to Friday are delivered the next working day (orders placed over the weekend will be delivered on Tuesday with exception to bank holidays when delivery will be on the Wednesday. 

For an additional £8 we can deliver before 12 noon next working day, orders must be placed before 2pm the previous working day. 


For an additional £14 we can deliver Saturday before 12 noon, orders must be placed before 2pm on Friday 

If you are unavailable when Interlink tries to deliver your order, they will try again to deliver next working day, again emailing or texting a 1 hour window. If you should refuse delivery of the goods, or are not available to accept the delivery on both delivery attempts, then we will contact you to arrange another delivery date if this delivery is also missed, or you decide you no longer require the order then you will be required to cover any extra costs incurred. 

Please note we advise you to check your delivery and to keep any packaging, including the box, until you are satisfied with the product.





A change of mind..... 

If within 14 days you have changed your mind about your purchase, we ask that you send it back to us unused and in its original packaging.

We suggest, for you own protection you use 1st class registered post when sending back items.

We take no responsibility for items sent back to us until we have received them.


Please send to:

Baby Equipment Complete Ltd
CV23 0QH

If you are unable to arrange the collection and safe return of you item then our service department may be able to arrange it for you. There is a minimum charge for this service of £15. If more than 1 box is being collected then there will be a surcharge of £5 per box.  


In order for us to process your return as quickly and efficiently as possible, please contact our returns department, who will issue you with a returns number. 


Faulty products 

If within 28 days of purchase, your product develops a manufacturing fault, where we can, we will send out replacement parts. If this is not feasible we will replace or refund the items. 

Before any refund can be processed our service centre will need to make sure there is a fault, quite often the quickest way to confirm there is a fault, is to take a photo of the product and fault area and email it to use:

Then the faulty item will be collected at the expense of Baby Equipment Complete. If upon inspection, at our service centre, the product does not have a manufacturing fault the item will be sent back to the consumer with a minimum service charge of £15. 


After 28 days.  


If after 28 days and within the products guarantee period, the products develop a manufacturing fault, we will collect and repair the item. If this is not possible than we will replace the item. If a repair or replacement is not possible then we will credit or refund the item. 


Note: All items being collected must be adequately packaged, preferably in the original boxes.


If you are buying electrical goods Please see regulation 33 poster for waste Electrical Electronic Equipment WEEE


 In order for us to process your return as quickly and efficiently as possible, please contact our returns department, who will issue you with a returns number.


This does not affect your statutory rights.